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Post Id: 725

Introducing WebRTC for video visitation. 

 

WebRTC is replacing the flash player technology currently in use. This will allow the use of an IOS device for both scheduling and conducting video visits.

 

IOS users will need to ensure the default Apple device browser is set to Safari. Using Safari, users should navigate to https://shelbycountytnmain.gtlvisitme.com/app for scheduling and conducting video visits.

 

Android Users will need to update to the latest version of the applications GTL – Schedule Visits (1 of 2) and GTL – Internet Visits (2 of 2). Users will also need to change auto-update to enabled instead of disabled.


Schedule Visits
Sign in to schedule and manage upcoming visits with your inmate. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. You can select the date, time and location that is most convenient for you. Best of all, visits are confirmed instantly! Sign in to schedule and manage upcoming visits with your inmate. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. You can select the date, time and location that is most convenient for you. Best of all, visits are confirmed instantly!


Post Id: 358

California Residents Only: Under CCPA you have the right to request what personal information GTL has collected about you in the past 12 months and request that such information be deleted. If you wish request this information, please click here accountinformationrequest.gtl.us which will take you to a portal where you can create an account to make this request (first name, last name and email address are required). Alternatively, you can contact GTL’s Customer Service at 1-855-208-7349.